FAQs

Q?

Do you provide Warranty on purchase products?

A.

Yes.  Please read our Product Warranty Policy for more information.

Q?

Do you have After Sales Support?

A.

Yes. Each product that we carry is properly supported by our After-Sales Team which includes Technical and Parts support.

Q?

Do you have Repair Technician in case of product repair needs?

A.

Yes.

Q?

Do you have Repair Service Center?

A.

Yes.

Q?

Are spare parts available on your products?

A.

Yes.

Q?

Do you offer Financing Facility?

A.

We are working together with selected Financial Institutions and Banks.  We are happy to discuss this with you more.  Feel free to give us a call.

Q?

What Payment Method do you accept?

A.

We have several types of ordering and payment process available for our customer's convenience.  Payment process are available through Direct Bank Deposit, Telegraphic Transfer, Check Payment - all done through our Authorized Agent Banks (ADB) such as Maybank and Bank of the Philippine Islands.